📞 Contact us

Have a question about the apartment or your booking? We're here to help and advise you for your stay in Tignes.

💬 Our contact methods

Choose the method that suits you best

Email

contact@zalona-altitude.com

Response guaranteed within 24h

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❓ Frequently Asked Questions

Find answers to the most common questions

How do I book the apartment?
Use our online booking system or contact us directly. Several options are available for your bookings regarding cancellation policies.
What are the check-in times?
Check-in from 4pm, check-out before 10am. Flexible times possible depending on availability. Systematic inventory during check-in and check-out with a €1000 deposit (details in the booking contract).
Is WiFi included?
Yes, free high-speed WiFi throughout the apartment. Password provided upon arrival.
Is there parking?
Tignes has many covered paid parking lots throughout the resort, notably right across from the apartment. A drop-off zone is available right in front of the apartment entrance for loading/unloading luggage/groceries... Don't forget to book your covered parking before arrival. We can help if needed.

📍 Our location

🏠 Apartment address

Les Hauts de Val Claret Residence

Avenue de la Grande Motte, 73320 Tignes, France

⏰ Reception hours

Check-in: 4pm-8pm / Check-out: 8am-10am

Need additional help?

Our team is here to assist you with all your needs.