Last updated: January 15, 2025
This privacy policy describes how Zalôna Altitude collects, uses, and protects your personal information when you use our apartment booking platform in Tignes Val Claret. We are committed to protecting your privacy and processing your data transparently and securely.
We collect information you provide directly (name, email, phone, stay dates, number of travelers) when creating your account and making bookings. We also automatically collect certain technical information (IP address, browser type, pages visited) to improve our services.
Your data is used to: manage your bookings and account, process payments, contact you about your stay, improve our services, comply with legal obligations. We never sell your personal data to third parties.
Your data may be shared with: our payment providers (Stripe) to process transactions, competent authorities if required by law, our technical partners to ensure proper platform operation. We never share your data for commercial purposes.
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure, or destruction. Your data is stored on secure servers and communications are encrypted.
We retain your personal data as long as necessary to provide our services and comply with legal obligations. Booking data is retained for 5 years for accounting and tax purposes. You can request deletion of your data at any time.
Under GDPR, you have the following rights: access to your data, rectification, deletion, processing limitation, data portability, processing objection. To exercise these rights, contact us at privacy@zalona-altitude.com.
We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can manage your cookie preferences in your browser settings.
Our platform is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us immediately.
Your data is primarily processed in France. If transfers to other countries are necessary, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR.
For any questions about this privacy policy or to exercise your rights, contact us at: contact@zalona-altitude.com or by mail at Zalôna Invest, 39 sente des châtelets 78510 Triel sur Seine, France.
We may update this privacy policy from time to time. Significant changes will be notified by email or via a notice on our site. We encourage you to regularly review this policy.